Privacy notice

Who we are

Beth's and Caz's accounts and pages are run by Figurehead Studios, a trading name of AIM Consulting Group Ltd (company 17153015, registered in England and Wales; registered office 71-75 Shelton Street, Covent Garden, London WC2H 9JQ). Contact: studio@figurehead-studios.com. We are the "controller" of the personal information described here.

What we collect and why

• This website. It uses no cookies and no analytics, and we keep no record of who visits.
• Our tools. The Payday Forecast stores and sends nothing. The Payday Planner keeps your figures only in your own browser, on your own device. We never see them.
• Comments and messages you send to our social accounts. We read them to reply, to keep the accounts safe and to spot mistakes in our videos. Legal basis: our legitimate interest in running the accounts safely. For safety records we note only the date and the type of issue, never who you are.
• Emails you send us. We use your email address and what you tell us to answer you. Legal basis: our legitimate interest in replying, or the contract with you if it is about a purchase.
• Purchases. Purchases go through our Payhip shop. Payhip Limited (UK) runs the checkout and delivery and is a controller of your data under its own privacy policy (payhip.com/privacy). Stripe processes your payment for us, and uses some payment data for its own purposes, such as preventing fraud, under its own privacy policy (stripe.com/privacy). We never see your full card details. We see your name, email address, what you bought and your answer to the checkout terms question, so we can deliver it, keep a record of your agreement and deal with problems. Legal basis: the contract with you, and our legal obligations (tax records).

We don't send marketing emails, and buying something doesn't add you to a mailing list.

Who else handles it

• Stripe processes payments for us. Payhip runs our shop and is responsible for its own use of your data. Google provides our email. Some of their processing takes place outside the UK, including in the EU and the USA, under the safeguards UK law requires (such as the UK's approved contract clauses or the UK–US data bridge).
• TikTok and Instagram process your comments under their own privacy policies.
• We don't sell your information, and we don't use it to make automated decisions about you.

How long we keep it

• Sales records, including your checkout answer: 6 years (tax law).
• Emails about a purchase: 6 years, with the sales records. Other emails: up to 12 months.

Your rights

You can ask for a copy of your information, ask us to correct or delete it, object to how we use it, or ask us to limit it. Email studio@figurehead-studios.com; we'll reply within one month.

Complaints. Please tell us first. You can also complain to the Information Commissioner's Office: ico.org.uk/make-a-complaint, or 0303 123 1113.